Privacy Policy

Effective date: 25 September 2026

This Privacy Policy explains how Tenderindia collects, uses, stores and protects personal information when you visit tenderindia.in, contact us, register for an event, enrol in a training programme, or place an order through our website.

Our approach: We collect only information that is useful for the service you request, use reasonable safeguards, and do not sell personal information.

1. Information we collect

Information you provide: your name, email address, phone or WhatsApp number, interests, messages, webinar registrations, training enquiries, account details, and order or billing information.
Registration and contact details: when you register for a webinar or request a call back, we use the details needed to confirm your request and send joining or programme information.
Order information: when you purchase through the website, we receive the order, delivery, billing, and transaction information needed to fulfil the order. Payment card or UPI credentials are handled by the relevant payment provider and are not stored by Tenderindia.
Technical information: IP address, browser and device information, pages visited, referring page, and diagnostic information may be collected through server logs, security tools, cookies, or similar technologies.
Communications: we may retain messages, support history, and records needed to resolve enquiries or honour a request.

2. How we use information

We use personal information to:

respond to enquiries and provide requested support;
register participants, send webinar or training information, and provide updates you have asked to receive;
process orders, arrange delivery, issue receipts, and handle customer service;
operate, secure, troubleshoot, and improve the website and our services;
send relevant service or promotional communications where permitted, including messages you can opt out of at any time;
comply with legal obligations and enforce our terms and policies.

3. Legal basis and consent

Where applicable, we process information to perform a contract with you, respond to a request before entering a contract, comply with a legal obligation, or pursue legitimate business interests such as security and service improvement. Where consent is required, you may withdraw it by contacting us; withdrawing consent does not affect processing already carried out lawfully.

4. Sharing and processors

We may share the minimum necessary information with service providers who help us operate the website, send email or messages, process payments, provide hosting or security, or deliver an order. These providers are expected to protect the information and use it only for the services they provide to us.

We may also disclose information when required by law, to protect the rights and safety of Tenderindia or others, or as part of a legitimate business transaction. We do not sell or rent your personal information.

5. Retention and security

We retain information for as long as needed to provide the service, maintain business and tax records, resolve disputes, meet legal requirements, and protect our systems. Retention periods vary by the type of record. We use access controls, secure connections, backups, and other reasonable administrative and technical measures, but no internet transmission or storage system can be guaranteed to be completely secure.

6. Cookies and similar technologies

The website may use essential cookies for security, navigation, preferences, forms, and other core functions. We may also use analytics or similar technologies to understand website performance. You can manage cookies through your browser settings; disabling some cookies may affect website functionality.

7. Your choices and rights

You may ask us to confirm, correct, update, restrict, or delete personal information we hold about you, subject to applicable law and records we must retain. You may also opt out of marketing messages by using the unsubscribe option or contacting us. We may need to verify your identity before completing a request.

8. Children

Our services are intended for adults and business users. We do not knowingly collect personal information from children below the age of 13. If you believe a child has provided information to us, contact us and we will review and delete it where appropriate.

9. Changes to this policy

We may update this Privacy Policy when our services, providers, or legal obligations change. The current version will be posted on this page with its effective date. We will provide additional notice when a material change requires it.

10. Contact us

For privacy questions, access requests, corrections, or deletion requests, email info.tenderindia@gmail.com or call +91 9315235434.

Tenderindia
Office No. 17, First Floor, Jagdev Singh Complex, behind Shiva Market, Pitampura Village, Harsh Vihar, Pitampura, New Delhi, Delhi 110034, India.